HP Priority Access Plus Service provides all features of HP Priority Access Service - such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.
FEATURESTechnical support design for IT
Global experience
Direct access to highly skilled remote support agents
Online case management tools
Assigned support contact
BENEFITS
Support where and when you need it
Plus #1: An assigned customer support expert to manage your service requirements.
The power of insight
Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.
Take things up a level
Plus #3: A dedicated escalation path that's customized to the needs of your organization.
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack Priority Access Plus Service
- Product Type
- Warranty
- Service Information
- Service Main Type
- Technical
- Service Description
- 9x5xNext Available Agent
- Provided Support
- Phone Support
- Remote Diagnosis
- Service Response Time
- Next Available Agent - Phone Support
- Service Duration
- 3 Year